All products bought on our online shop can be returned under certain conditions.
All returns/exchanges only concern our website purchases, we do not exchange apparel from our retailers or other online shops.
If you are not satisfied with your choice, exchanges/returns are accepted within 30 days of the receipt. The returned product(s) must be in "as new" condition, as it was when received, unworn, unwashed and its original packaging. We will help you through the process of an exchange or refund via email email@example.com
We do not reimburse return shipping fees.
Make sure to include your order number and the buyer's name.
When returning a product, please ensure to pack it well so it's not damaged during the transport. Send the package with a tracking or a sendng proof. Warsaw Cycling does not take the responsibility for damaged or lost returns.
If you happen to have chosen the wrong size or would prefer another color of the same model, exchanging is easy !
Please remember, the product must be returned in the same condition as you received it, in "as new" condition, unworn, unwashed and in its original packaging.
Write us an email on firstname.lastname@example.org including your 'order number'. Just to let you know, the exchange may take some time, as we will first review your returned product and then send your new order.
We seek for all our products to be 100% as qualitative as possible but manufacturing faults may happen sometimes. We wish for our customers to be satisfied with their purchase so all faulty products will be replaced after the items have been reviewed. Items that are damaged due to misuse or long term use are not considered as faulty.